Sudarshan Cars recognizes the importance of business continuity and disaster recovery planning to ensure the resilience of its operations in the face of crises, whether localised or widespread. Our Business Continuity and Disaster Recovery (BCP/DR) Policy outlines the principles and procedures to be followed in the event of emergencies, including those that affect individual offices or facilities as well as those with broader impact, such as pandemics.
1. Risk Assessment and Planning:
○ Sudarshan Cars conducts regular risk assessments to identify potential threats to its operations, including natural disasters, accidents, cyber-attacks, and public health emergencies.
○ Based on the results of these assessments, contingency plans are developed and maintained to mitigate the impact of these threats on business operations.
2. Business Impact Analysis:
○ Sudarshan Cars conducts a business impact analysis (BIA) to assess the potential consequences of disruptions to critical business processes and functions.
○ This analysis helps prioritise resources and efforts for effective response and recovery strategies.
3. Localised Crisis Management:
○ In the event of a localised crisis, such as a fire, flood, or office closure due to infrastructure issues, Sudarshan Cars has established procedures for managing the immediate response, ensuring the safety of employees, and minimising operational downtime.
○ Designated crisis management teams are responsible for coordinating response efforts, communicating with stakeholders, and implementing business continuity measures.
4. Widespread Crisis Response:
○ For widespread crises, such as pandemics or large-scale natural disasters, Sudarshan Cars has developed comprehensive pandemic response and business continuity plans.
○ These plans include measures to ensure the health and safety of employees, maintain essential business operations, facilitate remote work arrangements, and manage supply chain disruptions.
5. IT Disaster Recovery:
○ Sudarshan Cars maintains robust IT disaster recovery capabilities to ensure the availability and integrity of critical systems and data in the event of cyber-attacks, hardware failures, or other IT-related disasters.
○ Data backups, redundant systems, and failover mechanisms are implemented to minimise the impact of IT disruptions on business operations.
6. Employee Communication and Support:
○ Sudarshan Cars maintains effective communication channels to keep employees informed during crises, providing timely updates, guidance, and support.
○ Employee assistance programs are available to provide support services to employees affected by crises, ensuring their well-being and resilience.
7. Testing and Training:
○ Sudarshan Cars regularly conducts drills, exercises, and simulations to test the effectiveness of its BCP/DR plans and identify areas for improvement.
○ Employees receive training on their roles and responsibilities in implementing BCP/DR procedures and responding to emergencies.
8. Continuous Improvement:
○ Sudarshan Cars continuously reviews and updates its BCP/DR plans based on lessons learned from past incidents, changes in business operations, and evolving threats and vulnerabilities.
○ Feedback and suggestions for improvement are welcomed from employees, stakeholders, and external partners to enhance the effectiveness of our BCP/DR capabilities.
By adhering to this BCP/DR Policy, Sudarshan Cars demonstrates its commitment to resilience, preparedness, and
the continuity of its operations, even in the face of localised and widespread crises.