Booking with us is simple! You can make a reservation by calling our customer service team, visiting our website, or sending us an email. Choose your preferred vehicle, specify the pickup and drop-off locations, and select your date and time. Once confirmed, you’ll receive details about your chauffeur and car.
Absolutely! We offer flexible rental options to suit your needs. You can book for short trips: half-day or full-day rentals, and even long-term packages for extended travel needs.
We do accommodate last-minute bookings based on availability. For the best chance of securing your preferred vehicle, we recommend booking at least 24 hours in advance, but feel free to contact us anytime for immediate needs.
We’re happy to accommodate special requests. Child seats, extra luggage space, and other amenities can be arranged upon request. Please inform us during booking so we can make the necessary preparations.
Once your booking is confirmed, we’ll share your chauffeur’s contact details. You can call or message them directly to coordinate pickup, if needed, or simply call our helpline to get instant updates.
Yes, we offer intercity chauffeur-driven rentals. Let us know your destination, and we’ll arrange the perfect vehicle with a chauffeur familiar with long-distance routes for a safe and comfortable journey.
Tolls and parking fees may be included in your package, or they may be charged separately depending on the booking terms. We’ll provide a detailed invoice so you can see exactly what’s included.
Our rates depend on the type of vehicle, duration of use, and distance covered. Some bookings may include tolls, parking fees, and taxes, while others might list these as additional costs. Contact us for a personalised quote, and we’ll provide a transparent breakdown of all charges.
If you've previously had a great experience with one of our chauffeurs, we’ll do our best to accommodate your request. However, specific chauffeur requests are subject to availability.
You can cancel or reschedule based on our cancellation policy. Generally, if you cancel within 4 hours of the scheduled pickup time, you may incur a cancellation fee. Please reach out to our customer service team as soon as possible for any changes.
Tipping is at your discretion and is always appreciated for excellent service, but it is not mandatory. We prioritise providing a high-quality experience for every customer.
No problem! Our chauffeur service is flexible, and we can accommodate additional stops. If these are within the booked hours or distance, there may be no extra charges. For unplanned additional stops or extended distances, additional fees may apply.
We do not offer wifi facilities in any vehicles.
Yes, we provide customised corporate packages for regular business travellers, events, or company requirements. Contact us to discuss your needs, and we’ll design a package that aligns with your budget and expectations.
Don't hesitate and send us a message.